If you are in a professional industry, the success of your business depends on building strong relationships and meeting your client’s needs. Accessibility is vital, industry professionals need phone access to buyers, sellers and office staff at all times, regardless of their location. A modern, flexible and cost effective phone system offering direct communication to the agent on the road is key component of this success.
Staff who are mobile and work from different locations can easily gain access to all the features of Samsung OfficeServ phone system from their mobile phone. Mobile staff can make and receive calls from their mobile through the office phone system, and access system features like transferring calls, set up conference calls or view the status of other staff. The key in all this is that contacts can reach you via one single number.
Samsung OfficeServ 7000 series telephone system have a host of advanced features to further enhance your staff productivity and customer satisfaction levels and these include:
Simultaneous ringing, pair your office number with your mobile number (up to 5 numbers) Advertise just one number that finds you no matter where you are.
Intelligently route callers with different greetings and employing call routing based on time of day, day of week, caller ID and DDI.
One voicemail box for the whole phone system that provides you access to all your messages from the internet or from any handset.
Client databases integrated with your Samsung phone system allows you to quickly and easily dial from your CRM application and search for contacts by name or location enhancing productivity.
Deliver all your voicemails, emails and fax messages to one central inbox. Powerful Text to Speech (TTS) capability enables you to listen, record, organise and maintain email messages from a suitable device of your choice.
Organise conference calls quickly and easily. Conferences can be recorded with the on-board recording facility that has a recording capacity of 50 hours and also can record up to 6 conferences simultaneously.
Verbal instructions given to you from sellers or buyers can be easily recorded, stored and retrieved.