Most IT companies support businesses using the reactive, or “break/fix” model: your critical systems go down, and then they attempt to fix the problem. Not only do you lose money while your systems are down and your business sits stagnant, you pay often pay high “emergency rates” to have your systems repaired and put back online.
AIM Communications is different. We take a proactive approach to our IT support, monitoring your systems and ensuring they remain stable and reliable. When we identify a potential problem, we take proactive measure to make sure that the problem is resolved before it affects your business productivity.
And the most important point: we don’t deal in jargon and confusion. We listen to you, and we are happy to explain to you, in clear digestible terms, exactly what work we are performing, why we are performing it, and what results you will expect to see when we are complete.
Whatever your IT budget, whatever your time frame, we can work within your business constraints to produce and support a solution that best fits your business needs.